Contact Us

We're here to connect you to our farmer partners through products and stories, to work together to create lasting social and economic change through Authentic Fair Trade. We do this through excellent and personal customer service that builds lasting relationships between you, our team and our farmer partners. We'd love to hear from you!

Customer Service

Call: (774) 776-7366
Email: communityorders@equalexchange.coop
Hours: M–F 7:30am-5:30pm EST

Quick Links:
FAQ’s
Shipping & Returns

Grocery & Cafe Inquiries

Call: (774) 776-7333
Email: orders@equalexchange.coop
Hours: M-F 9:00am - 5:00pm EST

Equal Exchange's coffees, teas, chocolates, fresh produce and other fair foods are available to grocery stores, food co-ops, cafes, restaurants, universities, and offices. If you're interested in selling our products at your business, we'd love to hear from you. To get started, fill out our inquiry form..

MASSACHUSETTS
Tel: (774) 776-7400
Fax: (508) 587-0088
Coffee Roastery: 50 United Drive, West Bridgewater, MA 02379
Distribution Hub: 300 REAR Tosca Drive, Stoughton, MA 02072

OREGON
Tel: (503) 847-2000
3460 NW Industrial Street, Portland, OR 97210

MINNESOTA
Tel: (651) 379-5020
Fax: (651) 379-5023
746 Vandalia Street, St. Paul, MN 55114

OHIO
Tel: (440) 945-6875
23400 Aurora Road, Unit #4, Bedford Heights, OH 44146

CANADA / La Siembra Co-op
Tel: +1 (613) 235-6122
250 City Centre Ave, Ottawa, ON K1R 6K7

UNITED KINGDOM / EE Wholesale (UK) Ltd
Tel: 0345 258 5331
Unit 5e Southwick Ind.Estate, Sunderland, SR5 3TX

What Customers Are Saying